aep customer service


AEP was a great work to place. Pioneer Transmission is a joint venture between Duke Energy and American Electric Power to build and operate 240 miles of extra-high-voltage transmission lines and related facilities in Indiana.
What is American Electric Power (AEP) sick leave policy? Salary estimated from 4 employees, users, and past and present job advertisements on Indeed in the past 36 months.

How do you feel about going to work each day at American Electric Power (AEP)? © 1996-2020 American Electric Power Company, Inc. All Rights Reserved. Trent Mesa Wind Farm is a 150-megawatt wind power plant located between Abilene and Sweetwater in West Texas. AEP Surplus offers companies and individuals an opportunity to bid on or buy obsolete, used or excess equipment and materials from various sites within our operating territory. Appalachian Power is seeking to relicense the projects, in consultation with various State and Federal agencies, as well as local governments, non-governmental organizations and the public. Being mindful of the financial hardships and concerns our customers may have been facing, we temporarily suspended all service disconnections for nonpayment. AEP Ohio For customers in Ohio and the northern panhandle of West Virginia; AEP Texas For customers … What do you think? We worked with our customers to arrange payment options and communicated with them about potential scams that were emerging during this time. Competitive. Customer Experience Our dedicated Social Media Center helps us better meet our customers needs in the communication channel of their choice. Customer Service. American Electric Power (AEP) Customer Service Representative in the United States makes about $17.00 per hour. AEP’s corporate sustainability initiative reflects our commitment to the environment; the efficient use of energy; safety, health and Customer Service Sites. The project uses 100 turbines each rated at 1.5 megawatts. To give you more information on this topic, please enter your ZIP code so we can determine where you live. Customer Service. National account customers can find online customer service at AEPNationalCustomers.com. Other functions in the competitive electric marketplace in Texas such as billing and payments are handled by numerous Retail Electric Providers (REPs). The people I worked with were fantastic. Popular American Electric Power (AEP) Jobs, Working as Customer Service Representative. Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app. Depending on your service area, you can view your usage history, pay your bills online, and perform other tasks at one of the websites below. AEP Energy. Coworkers are friendly and help others out. How much does a Customer Service Representative make at American Electric Power (AEP) in the United States?

emissions reporting. A certified competitive retail electricity and natural gas supply provider for more than 400,000 residential customers and businesses. This site delivers corporate news and other information to employees. In addition, to ensure the safety and health of our call center representatives, more than 80% of AEP’s customer care agents worked from home so they could provide continued service and support for our customers. Customers do not need to purchase electric generation supply from AEP Energy in order to continue to receive regulated service from their utility. At AEP, our goal is to provide world-class service while creating positive, lasting relationships with our customers. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. Learn more about AEP’s response to COVID-19. Benefit information is collected from job descriptions and reviews about American Electric Power (AEP) on indeed.com. Job can sometimes be stressful while trying to solve customer issues within a certain timeframe. The Claytor Hydro Project, built in 1939, is located in southwestern Virginia on the New River in Pulaski County. Average American Electric Power (AEP) Customer Service Representative hourly pay in the United States is approximately $15.20, which is 16% above the national average.

Enter Zip Code. Our multiyear customer experience strategy focuses on developing people, processes, technology and customer-driven insights to help us exceed our customers’ growing expectations and changing needs, especially during crisis situations like the COVID-19 pandemic. Great pay and excellent work hours.
Electric Transmission Texas is a joint venture between AEP and MidAmerican Energy Holdings Company to build transmission projects within the Electric Reliability Council of Texas (ERCOT). AEP's economic development team provides business insights, services and opportunities to prospective and existing commercial and industrial customers, electric cooperatives and municipal utilities. We're Here for You American Electric Power is committed to the health and safety of our customers, communities and employees as we closely monitor the COVID-19 pandemic. From first contact to delivery of service, changes in service and even how we can best serve our customers during crisis situations, we are studying each touchpoint with our customers to understand and improve their overall experience and satisfaction. Seven regional electric utilities serving customers across 11 states. © 1996-2020 American Electric Power Company, Inc. All Rights Reserved. Indeed.com estimated this salary based on data from 3 employees, users and past and present job ads. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.

Flurry’s privacy policy governs the use of this information. Owned and operated by Appalachian Power Company the project generates electricity, which is merged with power generated at Appalachian's other hydro and gas and coal-fired power plants in Virginia and West Virginia, to help meet the electricity needs of millions of people in seven states from Virginia to Michigan. Depending on your service area, you can view your usage history, pay your bills online, and perform other tasks at one of the websites below. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Switching to AEP Energy is not mandatory and you have the option of remaining with your local distribution company for basic generation service. The site includes 107 turbines, each rated at 1.5 megawatts spread over a 15-square-mile area on Indian Mesa. Browse all American Electric Power (AEP) salaries by category. Our Regulated Companies. They offer expertise gained from a long history of supporting AEP's distribution, transmission and generation companies, along with insights on cutting-edge electrotechnology developments. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. Built on the Roanoke River and completed in the mid-1960s, the project’s two dams and reservoirs—Smith Mountain and Leesville—have added about 600 miles of new shoreline and about 25,000 surface acres of water for multiple uses. What benefits does American Electric Power (AEP) offer? AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. AEP Energy is a wholly owned subsidiary that provides competitive retail electricity and natural gas to more than 400,000 residential customers and businesses. Questions about American Electric Power (AEP), If you were in charge, what would you do to make American Electric Power (AEP) a better place to wor…. Do you have to take a physical exam to work at AEP? Good place to work with great benefits. well-being of our workforce and the public; supplier diversity; community outreach; the customer experience; and economic development. Learn more. You start out in a contract to hire position and becoming a full employee is based on performance. Transource is a partnership between American Electric Power (AEP) and Great Plains Energy (GPE) focused on the development and investment in competitive electric transmission projects across the U.S. Flurry’s privacy policy governs the use of this information. How did you feel about telling people you worked at American Electric Power (AEP)? Reliability Interregional Transmission Extension is a joint venture that includes the subsidiaries of American Electric Power to build and operate approximately 420 miles of high-voltage transmission lines and related facilities in Indiana and Illinois.

We offer information on available sites and buildings; community profiles and insights; turnkey engineering, construction, procurement, and maintenance services and more. Compare all Customer Service Representative salaries in the United States, Reviews about Pay & Benefits for Customer Service Representative in American Electric Power (AEP), See all American Electric Power (AEP) Customer Service Representative reviews about Pay & Benefits. Go.

AEP's Dolan Technology Center is staffed by experts in instrumentation and test-formulation development and technical support. Start, Stop & Transfer Service. Also, AEP Texas reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law. Learn more. It also provides remote access to the company’s Human Resources department. Smith Mountain Project, operated by Appalachian Power, is a two-reservoir hydroelectric generation project located near Roanoke, Virginia. Most people think they are paid fairly at American Electric Power (AEP), Get weekly updates, new jobs, and reviews. What is the best part of working at American Electric Power (AEP)? At AEP, our goal is to provide world-class service while creating positive, lasting relationships with our customers. Use of this site constitutes acceptance of the AEP Terms and Conditions. These figures are given to the Indeed users for the purpose of generalized comparison only. REQUIRED INTERNET POSTINGS | SITEMAP | PRIVACY POLICY. AEP Texas uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. However, my manager (the last one I had) was somewhat passive aggressive. Being a power company, overtime is mandatory and sporadic. If you can strictly work the hours on your schedule, this job isn’t for you.

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